Mint Mobile offers a 7-day refund policy for customers who are not satisfied with their service.Ĭustomers can contact customer service by phone at 1-8, by email at, or by using the chat option at the company's website. Prices for plans and add-ons are competitive and can be found on the company's website. Mint Mobile's prepaid plans are usually cheaper than traditional carrier plans, as the company does not have the overhead costs of physical stores. The company has step-by-step instructions and videos available on their website to assist customers with the activation process. Once the new SIM card is installed, customers can use WiFi calling, texting, and normal calling at no additional cost. The process is easy and compatible with both Android and Apple products. Customers can also purchase phones directly from Mint Mobile or add-ons for their plans such as additional data or international calling and texting.Ĭustomers can choose a plan that best suits their needs in terms of data and price.Īfter making a purchase, customers can use the bring your own phone (BYOP) program to switch their current phone to Mint Mobile service by simply switching out their SIM card.Īlternatively, customers can purchase a new phone from Mint Mobile which comes at a discount combined with the phone plan.
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